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Think Big with Toshiba's CIX40 IP
Office Telephone System
 Big
performance. Big features. Big capabilities. All the leading-edge power,
versatility, and value you’d expect in an enterprise telecommunications
system, now available in a small business solution. That’s big. The Strata
CIX40 telephone system gives your business the ability to easily and
professionally handle calls, enhance employee productivity, please
customers, and plan for future growth. In fact, it was designed with your
small business in mind, enabling you to start affordably with just the
features you need, and expand capacity and capability when your requirements
change — without losing your initial investment. Think big. Think the Strata
CIX40 telephone system from Toshiba, the leader in telecommunications
technology.
Enjoy the
Versatility of the Toshiba CIX40 Office Telephone System
Every dollar counts when you’re a growing business. And the
Strata CIX40 makes sure that every dollar you invest on your
telecommunications system remains well spent. It all starts with Toshiba’s
unique, wall-mountable, modular design. What begins with eight digital
telephone ports, one analog telephone port, and three CO lines with Caller
ID can easily double in capacity to include 16 digital telephone ports, six
CO lines, and two analog station ports. So you can add employee stations,
telephone numbers, fax lines, and voicemail with near plug-and-play ease.
The Strata CIX40 even protects your investment should your needs eventually
require a larger Toshiba telephone system. Simply upgrade and take your
telephones with you. Virtually all telephones integrate easily with your new
equipment.
The Strata CIX40
even protects your investment should your needs eventually require a larger
Toshiba telephone system. Simply upgrade and take your telephones with you.
Virtually all telephones integrate easily with your new equipment.
Simplify
Communications with Toshiba's CIX40 Office Telephone System
Your
telecommunications system — no matter how technologically advanced —should
always remain true to its primary purpose: that of helping you communicate
more easily, more effectively, and more conveniently. The Strata CIX40 takes
that concept seriously. Its sophisticated, yet simple, design enables you
and your employees to take care of business without having to master
complicated procedures or learning intricate new features. With a short
introduction, you’ll be using all its advanced functions in no time.
The telephone’s
LCD display makes it easy to access and use key functions through feature
prompting that displays simple, clear instructions. Programmable buttons
save time by putting key capabilities just a push-button away. Built-in
Caller ID helps you decide which calls to accept now, and which to send to
voice mail. And features like Auto Attendant and voice mail maintain your
professional company image at any hour, and are critical during times when
employees of many hats are focused on other important tasks and are unable
to tend to the telephone.
Toshiba provides
a variety of telephone models to meet your needs, from speakerphones and
cordless telephones to specialized answering solutions like the 20-button
Add-On Module, 60-button DSS Console, or Strata CTX Attendant Console.
Save Money
with Toshiba's CIX40 Office Telephone System
Finally a
telecommunications system that really works for you. The Strata CIX40 goes
well beyond typical communications features to include numerous capabilities
that help you save money, improve profitability, and streamline your
operations.
Call logs and
reporting give you instant access to calling summaries and breakdowns, so
you know where your expenses go and client billing is easier than ever.
Built-in features also give you the ability to restrict long-distance calls
or particular area codes. And the system automatically routes your calls
over the least costly trunk line or carrier for truly automated
money-savings. Upgrades are also fast, simple, and efficient thanks to
remote programming and testing. High-end features in a value-priced system.
That sounds right for any small business.
Savor the
Features of the CTX128 Office Telephone System
Toshiba offers
many standard and optional innovative features including Call Answering
options, Computer
Telephony
Integration, Remote User capabilities, and more.
 Call
Answering:
• Automated
Attendant
Answers and
routes incoming calls 24 hours-a-day as an integrated feature of optional
Toshiba in-skin
voice
processing. Assures that calls are efficiently managed when call volumes are
high, when your
receptionist is
not available, and after hours.
• Voice Mail
Integration
Allows callers
to leave detailed messages for specific employees. With Toshiba in-skin
voice processing
in the Strata
CTX, calls are handled faster and more efficiently, which assures that the
customer’s needs
are addressed as
quickly as possible. LCD feature prompting with soft key operation make it
easy for
your users.
• Call Record
While on an
active call, you can record the conversation and store it in a voice mailbox
by pressing the
Record button on
your digital telephone. To stop the recording, simply press the Record
button again.
Recordings can
also be paused or restarted by pressing the Pause/Resume button.
• Call
Monitor
While a caller
is leaving you a message in your mailbox, you can listen to the caller and
answer the call if
you choose.
• Multiple
Directory Numbers
Maximizes
call-coverage flexibility. Station extension numbers can appear on multiple
telephones and
individual
telephones can have multiple station extension numbers.
• Caller ID
Displays the
caller’s name and telephone number on the telephone’s LCD, as well as the
customer profile
from your
database (with Computer Telephony Integration applications). Your employees
will be fully prepared
to handle calls
with maximum effectiveness and provide personalized customer service.
• Off-Hook
Call Announce
Ensures
important calls get through. Enables a station to speak to another busy
station user. Call announcements can be made through the handset.
• Automatic
Call Distribution (ACD)
With Toshiba ACD
Call Center capabilities in the Strata CTX, calls are queued and sent to the
next available agent. Incoming calls are distributed evenly, maximizing
productivity and assuring quick, efficient call handling.
•Management
Information System (MIS)
With Call Center
Reporting in the Strata CTX, real time monitoring and reports enable you to
get the most
out of your ACD
by allowing you to analyze agents’ performance, call center group activity,
and system
status. You can
also forecast future call-center staffing requirements by analyzing call
volume patterns.
Remote Users:
• Remote
Branch Office Extensions
The MCK EXTender
enables groups of remote workers to have digital telephone extensions from
your main location’s Strata CTX telephone system, with the same
functionality as your main office system.
• Direct
Inward System Access (DISA)
Saves money by
allowing employees to use your company’s calling network when they’re
traveling.
• Remote Call
Forward
Permits incoming
calls to be routed to an outside telephone number. Allows station users to
cancel or change the destination of forwarded CO line calls from outside the
office.
Operational
Simplicity:
• LCD
Feature Prompting with Soft Key Operation Provides easy to follow
instructions and eliminates need for station users to remember access codes
or operational sequences for commonly used features.
• User
Programmable Feature Buttons
Users can
program their own buttons to automatically perform a sequence of feature
operations at the
touch of just
one button.
• Auto Busy
Redial
Allows station
users to automatically have their telephone redial a busy outside number up
to 15 times.
Cost Savings:
• Expansion
and Migration
Allows system
expansion to grow with your business. And all telephones except the
seven-button model are compatible throughout the entire Strata product line.
• Least Cost
Routing
Directs each
outgoing call using the least costly line or common carrier connected to
your telephone system, reducing the cost of long distance calls.
• Toll
Restriction
Enables you to
control employee access to long-distance calling. You can limit toll calls
made by designated station users to only those toll calls that are necessary
for them to carry out their job responsibilities.
• Station
Message Detail Recording
Call records
provide the information and management control you need, for outgoing and
incoming calls.
This helps you
determine cost-saving strategies.
Power Outage
Protection:
• Battery
Backup
If the AC power
fails, the Strata CIX40 automatically switches over to the optional battery
power without any interruption in operation. Battery operation time would be
several hours, providing plenty of time to restore commercial power.
• Power
Failure Transfer
Enables the
Strata CIX40 to immediately switch a CO line directly to a standard
telephone for incoming and outgoing calls in the case of a system power
failure without reserve battery power. The transfer is automatic with no
manual transfer procedure required.
Also, the
following larger business systems are available:
Empire Communications and Toshiba
America Information Systems brings together the expertise and know-how of
the company’s Digital Solutions Division, Digital Products Division, and
Storage Device Division to create some of the world’s most innovative
business communications solutions, from mobile computing and leading-edge
telephony products to storage and imaging technologies.
The result of
this leadership and sound product development and strategy is digital and IP
telephone solutions that enable today’s enterprises to take full advantage
of the numerous tools, devices, and voice and data communications
technologies available now – and in the future. Because Toshiba is behind
some of the most advanced and popular office technologies, from copiers,
laptops, and tablet PCs to security cameras, projectors, DVD/CD recordable
products, and telephone systems, you can count on global solutions that
seamlessly integrate all your key business needs.
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